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Partner Employers
Service NSW.
Service NSW
Have a passion for customer service?
Expand your skills and find a rewarding career with Service NSW.
Zeal Futures has been working with Service NSW since 2017, placing over 400 trainees in 100 Service Centres across the state. These traineeship opportunities are the perfect stepping stone to a successful career and provide an opportunity for school leavers and job seekers to get a foot in the door with an award-winning government agency.
Service NSW are committed to providing pathways for everyone, with identified traineeship opportunities also available for Aboriginal and Torres Strait Islander people thanks to our Anti-Discrimination Exemptions.
What’s involved?
As a Digital Service Representative trainee with Service NSW, you’ll complete a Certificate III in Business – Customer Engagement, while also working on the front lines of the Service Centre to develop your skills. You’ll be the first point of contact for customers, assisting with enquiries and supporting them with digital transactions.
You’ll get paid while you learn and have 3 hours per week to complete your studies at work, while also receiving ongoing support from one of our dedicated Workforce Solutions Specialists. After 12 months, you’ll complete your traineeship with a nationally recognised qualification and walk into a world of opportunity.
Awards.
2023 Overall Host Employer of the Year.
2022 Host Employer Innovation Award.
2019 Overall Host Employer of the Year.
Benefits
What's in it
for you?
- Entry level job with an award winning NSW Government agency
- Flexible training and employment opportunities
- Vital workplace experience you can carry anywhere
- Work-integrated learning
- Nationally recognised Cert III qualification from a Registered Training Organisation (RTO)
- Paid work while you study
- Potential pathway to a permanent job upon completion
